EJEAS Q2_Bluetooth 5.1, Motorcycle Helmet Intercom, Two-way Intercom, CVC Noise Reduction, Support FM

For EJEAS products that have already been purchased, you can check the authenticity through the SafeRiding APP. 

APP download: https://www.ejeas.com/app-download/

Tutorial for checking authenticity: https://www.youtube.com/watch?v=ciIc_iHum30

The price includes tax. (Except for special circumstances. Some regions need to be processed according to customs requirements, such as Brazil)

Please fill in the accurate delivery address, otherwise it may result in delivery failure.

Delivery time is generally 7-15 days. The default logistics channel is YunExpress or 4PX. Some orders may be use other delivery channels.

DHL: Delivery time is 5-10 days, you need to clear customs yourself, If you need to ship by DHL, please contact us first.

Express & Remote areas, etc.: Additional shipping costs are required, please contact outdoorkitmall@gmail.com

Notice: The delivery time of all channels is an estimate. In the actual delivery process, there may be delays due to various reasons (such as weather, flights, customs clearance, etc.).

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us.

The devices have a Warranty Period of only one (1) year from the date of purchase by the first consumer purchaser of this product. The warranty period of different platforms may be different, and the warranty period of the purchased platform shall prevail.

This warranty is limited to the repair and/or replacement, of defective or non-conforming Product, and shall not be responsible for the failure of the Product to perform specified functions, or any other non-conformance caused by or attributable to:

(a) any misapplication or misuse of the Product.

(b) failure of Customer to adhere to any of OutdoorKitMall’s specifications or instructions.

(c) complementary equipment or software not furnished by OutdoorKitMall.

Official Warranty Procedure

EJEAS only provides warranty service through the sales channel where the product was purchased.

Official Return Procedure – Contact the store where you purchased the product.

Official Support: https://www.ejeas.com/support/